Technical Support


Audio Visual Support

No system is too large or
too small for us to support

We specialize in mission-critical hardware and software support for advanced audio visual and visualization systems. We service a wide range of systems, no matter how simple or complex. Our approach to technical support is simple: Help When You Need It, Where You Need It.


Get a customized support plan


Learn how we support other customers


CONTACT US

Global Technical Support

Our approach to technical support is simple: Help When You Need It, Where You Need It.


Mission-Critical Technical Support Around the Clock

Our technicians are located around the world and are available 24 hours a day, seven days a week. They receive on-going training to keep their skills fined tuned and up to date with the latest trends and technologies.


Around the Globe

Our record for customer care is legendary.  No call or customer is ever routine to us.  Each customer visit is followed up by a third party phone interview to collect feedback and satisfaction information.  We utilize this information to continue to serve our customers at the highest level possible.


Unsurpassed Experience

Mechdyne is a pioneer in advanced audio visual and visualization support services. We have been working with advanced technology for two decades. This means our Global Technical Service Team is simply the best in the business.


Your One Source for Vendor-Neutral Support

We are not a component manufacturer and, therefore, can take a much more holistic approach to meeting your needs. We install, program and service components from a wide range of hardware and software vendors.


Training and Customized Service Plans

We customize our service plans to guarantee you will receive exactly the level of service you really need.   If you have multiple sites, we can service them all under a single service plan.

We also offer a wide range of training options.  Contact us to find out more about our training options.