AV & IT Managed Services Articles
A technical service organization's ability to bring value to its clients is based on a simple principle: Every service team member must be fully invested in the...
August 1, 2019Read More
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Mechdyne Corporation, a global, broad-based technology and services provider, announced more than 3 million hours of continuous, technical work have been recorded without any safety incidents. For perspective, this is the equivalent of 342 years for one person. Since its founding in 1996, Mechdyne has ingrained safety into all work practices, focusing on teammate safety and a disciplined delivery and service process for all technical teams.
April 21, 2021Read More
Rather than running a ticketing system like a robot - opening the tickets to close them - our managed services technicians instead get to know our clients' workflows for the sake of providing service tailored to their needs. Through our PCIP approach, we develop a proactive service framework based on each clients' reoccuring technology needs as well as training opportunities to empower the end-user. Read more.
August 11, 2020Read More