AV & IT Managed Services Articles
Effective Technical Services Require Commitment to Client’s Success
A technical service organization's ability to bring value to its clients is based on a simple principle: Every service team member must be fully invested in the...
August 1, 2019
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Rather than running a ticketing system like a robot - opening the tickets to close them - our managed services technicians instead get to know our clients' workflows for the sake of providing service tailored to their needs. Through our PCIP approach, we develop a proactive service framework based on each clients' reoccuring technology needs as well as training opportunities to empower the end-user. Read more.
August 11, 2020
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Mechdyne Corporation launched a new website today, providing easy navigation to the company’s business units, including audiovisual and virtual reality solutions, engineered display structures, and IT, AV, and software services.
July 29, 2020
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Proactive System Maintenance reduces downtime and increases ROI from technology. Routine maintenance ensures that all the systems are working and that the system is looking, and sounding, its best.
January 20, 2020
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