Outsourced Service Desk Articles

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30 Second Case Study – Merging Under a Single IT Umbrella

Multiple entities were merged under a single IT support umbrella. The new volume of support requests was causing havoc. See how we helped.

August 31, 2023

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30 Second Case Study – Consistency in IT for a Senior Living Community

A growing Senior Living Community needed to rely on a consistent IT partner to provide services through growth and acquisitions.

July 28, 2023

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How One IT Team Reclaimed Over 200 Hours in Their Schedule

A story of how one manager engaged our IT Services team to outsource Level 1 end-user support, alleviating strain on his team & his schedule.

March 16, 2022

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