AV & IT Managed Services Articles

IT and Audio Visual Support teams improve in a variety of ways. Client satisfaction surveys are one of the key ways that in-house or outsourced managed services teams receive feedback from end-users. In the video, one of our teammates describes our survey review process and why we like receiving (some) negative surveys.
September 13, 2022
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Continuous Improvement is a key component of effective IT and Audio Visual Managed Services. We incorporated processes from the Navy SEALs.
September 13, 2022
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Frequent communication between organizations and their managed service partners is critical to a healthy and continuously improving service.
August 19, 2022
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Is Your MSP a Business Partner or a Consultant? A true partner brings a missing piece to the solution puzzle.
June 16, 2022
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