IT Managed Services Articles

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Service Desk Pricing Models: Per Incident or Per Contact?

Comparing service desk pricing models is rarely apples-to-apples. How costs are tabulated should be an essential part of the review process.

October 1, 2024

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A Healthy Approach to IT Services for Healthcare

August 15, 2024

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MASTERCLASS: 7 Service Desk Outsourcing Mistakes That Could Get You Fired

June 6, 2024

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Debunking the Top 7 Service Desk Outsourcing Myths

June 5, 2024

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