IT Services Articles

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Service Desk Pricing Models: Per Incident or Per Contact?

Comparing service desk pricing models is rarely apples-to-apples. How costs are tabulated should be an essential part of the review process.

October 1, 2024

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The Consequences of Ignoring Patches and Updates

The increased security risks of avoiding proven security patches and updates is real if overlooked concern. Keep your organization secure.

March 28, 2023

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