Mobile device deployments or supporting a varied mobile environment presents key challenges to corporate IT departments in both logistics and security. Add in the complexity of a “Bring Your Own Device” (BYOD) strategy, and the challenges only increase.
Most IT Managers are familiar with mobile device provisioning consuming up to 90 minutes or more of valuable technician time. Technicians must activate the device, configure it, and deploy software and the mobile device management solution if there is one. Then technicians provide training and instruction on how to use the device. Of course, ongoing support will be required for the user environment. Multiply all of these support needs by the number of users, and it becomes evident that a large percentage of valuable IT time can be consumed by setting up and maintaining the life cycle of these devices.
Organizations can enjoy the benefits of a mobile workforce with reduced overall support costs by outsourcing responsibilities, data usage monitoring, and plan management. With Mechdyne’s Mobile Device Management, IT teams can focus on strategic business objectives and maintaining high standards of support throughout their organization.
