The Mobile Revolution

In most organizations today, smartphones and tablets
are critical tools for employees to stay connected
regardless of their location. Increasingly, more business
is conducted through mobile devices than traditional
personal computers, and supporting a large mobile
device environment presents key challenges to corporate
IT departments. Mechdyne can relieve the pressures of
mobile device support and drive efficiency into the
device management and support process.


Mobile Device Management Benefits

Reduction of per device setup time up to 50% by leveraging remote connectivity tools

Faster time to productivity through employee education specific to their new devices

Proper assignment and correct configuration of all devices to support business rules governing the security,
including mobile device management (MDM) and corporate applications

Large-scale mobile device deployments can be completed with limited internal IT staff

Internal IT teams remain focused on strategic business objectives and growth

Cost savings from mobile user data plan management

Mobile Device Management & Support

Mobile device deployments or supporting a varied mobile environment presents key challenges to corporate IT departments in both logistics and security.  Add in the complexity of a “Bring Your Own Device” (BYOD) strategy, and the challenges only increase.

Most IT Managers are familiar with mobile device provisioning consuming up to 90 minutes or more of valuable technician time. Technicians must activate the device, configure it, and deploy software and the mobile device management solution if there is one. Then technicians provide training and instruction on how to use the device. Of course, ongoing support will be required for the user environment.  Multiply all of these support needs by the number of users, and it becomes evident that a large percentage of valuable IT time can be consumed by setting up and maintaining the life cycle of these devices.

Organizations can enjoy the benefits of a mobile workforce with reduced overall support costs by outsourcing responsibilities, data usage monitoring, and plan management. With Mechdyne’s Mobile Device Management, IT teams can focus on strategic business objectives and maintaining high standards of support throughout their organization.

Mobile Device Management Services

Mechdyne Mobile Device Services

Professional support technicians experienced with:
  • Android and iOS devices
  • Leading MDM technologies including Microsoft InTune, IBM MaaS360 and VMWare AirWatch
Experience working with wireless carrier management portals for:
  • Ordering and assigning phone numbers to new phones
  • Activating phones
  • Decommissioning phones upon device retirement
Cost savings through:
  • Monitoring employee data usage
  • Shifting employees between plan tiers to maximize cost savings
  • Extension of the IT team, rather than hiring more FTEs

Other Services Include:

  • Assigning and tracking ownership of phones
  • Assigning or resetting voicemail passwords
  • Configuration of corporate mobile applications through a Mobile Device Management (MDM) solution
  • Remote viewing and configuration of existing devices, making the end-user experience more efficient and helpful
  • Provision of startup education and general technical support
  • Factory resets

Free Up Your IT Team

Contact Us Today