Access the Pivot Portal for Technical Services

Pivot, our online service database, allows Service Plan customers to request assistance or access the status of a service request, 24-hours a day from anywhere around the globe. If you currently have a Pivot or Pivot Enterprise service contract with Mechdyne, simply log in below.

Learn More About Pivot



  • Pivot Users: Anyone who has a service contract through Mechdyne.
  • Pivot Enterprise Users: Those who have requested advanced features as part of their Mechdyne service contract.
  • Guest Users: Anyone not enrolled in a Mechdyne Service Plan, but who needs technical assistance. Email service@mechdyne.com for guest assistance.

Pivot basic account instructions from mechdynesvc