IT & AV Service News & Blogs Articles

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Optimizing Operations: Is it Time to Outsource Your Service Desk?

Deciding to outsource a Service Desk is a strategic business decision that should be carefully considered based on various factors. Here are some situations where a company might consider outsourcing its Service Desk: Cost Efficiency: If the cost of maintaining an in-house Service Desk is significantly higher than outsourcing, it might make financial sense to […]

January 29, 2024

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Top 7 IT Asset Management Metrics

Top 7 IT Asset Management Metrics IT Asset Management (ITAM) is the process of ensuring that an organization’s technology assets are properly accounted for, deployed, maintained, upgraded, and disposed of at the end of their usable life. As discussed in our white paper, ‘Outsource IT Asset Management and Boost Productivity and Profitability in the Process,‘ […]

January 19, 2024

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