IT & AV Service News & Blogs Articles

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What’s the Difference Between Service Desk Support and Desktop Support?

Using the correct terms within an RFP is critical. Make sure you understand the difference between help desk support and desktop support.

November 22, 2022

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Is Your Service Desk Giving You the White Glove Treatment?

You should expect a service desk that provides a "white glove" level of service - attention to detail and an exceptional customer experience.

October 25, 2022

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Lifecycle of a Ransomware Attack

Can you recognize the stages of a ransomware attack? Digital threats often follow a simple, but effective lifecycle.

October 25, 2022

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Who Needs Cybersecurity Anyway?

All organizations have sensitive data that is valuable to cyber attackers, and that's why it's critical everyone have cybersecurity protection.

September 27, 2022

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