Using the correct terms within an RFP is critical. Make sure you understand the difference between help desk support and desktop support.

November 22, 2022

You should expect a service desk that provides a "white glove" level of service - attention to detail and an exceptional customer experience.

October 25, 2022

Can you recognize the stages of a ransomware attack? Digital threats often follow a simple, but effective lifecycle.

October 25, 2022

All organizations have sensitive data that is valuable to cyber attackers, and that's why it's critical everyone have cybersecurity protection.

September 27, 2022