IT & AV Service Whitepapers Articles

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Lifting and Shifting Your Internal Service Desk to a Managed Service Partner

Many companies are recognizing the benefits of outsourcing their service desk operations to a managed service partner. This article explores the concept of lifting and shifting your internal service desk to a managed service partner and provides insights into evaluating the need for a partner, the process of shifting, selecting the right partner, and implementing the shift.

September 29, 2023

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Outsource IT Asset Management and Boost Productivity and Profitability in the Process

This article focuses on the two principal types of IT asset management – onsite and remote – and will help you determine whether you need asset management from an external partner, and if so, which type of assistance will best meet your needs.

June 29, 2023

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