Case Studies Articles

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From Ransomware to Recovery: How Mechdyne Restored Operations in Six Days Without Paying a Cent

From ransomware to recovery. This case study highlights how Mechdyne restored operations for a client in six days without paying a cent.

January 5, 2026

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Meeting Expectations for Reliability and Client Experience

Meeting expectations for reliability and client experience with supplementary global IT support is non-negotiable, and Mechdyne delivers.

December 9, 2025

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Turning the Corner on Ticket Management

When this client needed to enhance timely ticket resolution, we helped launch an initiative that improved service desk performance.

July 31, 2025

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Beyond Quick Fixes: Strategy for Recurring Ticket Resolution

When a global technology company was faced with an overwhelming amount of support tickets, they realized they needed more than a quick fix.

June 16, 2025

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