Outsourced Service Desk Articles

30 Second Case Study – Merging Under a Single IT Umbrella
Multiple entities were merged under a single IT support umbrella. The new volume of support requests was causing havoc. See how we helped.
August 31, 2023
Learn More
30 Second Case Study – Consistency in IT for a Senior Living Community
A growing Senior Living Community needed to rely on a consistent IT partner to provide services through growth and acquisitions.
July 28, 2023
Learn More
How One IT Team Reclaimed Over 200 Hours in Their Schedule
A story of how one manager engaged our IT Services team to outsource Level 1 end-user support, alleviating strain on his team & his schedule.
March 16, 2022
Learn More