Reliable, scalable support for your workforce—whether onboarding new hires, refreshing devices, or navigating major transitions.
Software & OS Upgrades: Support for Windows OS (supported versions), business application updates, mass deployments, and security software rollouts.
Day 2 Support for New Equipment: Assistance for new hires or refreshed devices, connecting workstations, monitors, signing in, transferring data, and executing Autopilot builds. A dedicated outlet for users to get help and start working effectively from day one.
Workforce Transition Support: Helpdesk and technical support during organizational shifts, such as remote work transitions, return-to-office plans, or VPN changes, ensuring users stay productive and secure.
IT Orientation & Ramp-Ups: Scalable support for mass onboarding, peak hiring periods, or short-term projects. We assist with equipment setup, policy education, and security compliance, ideal for organizations outsourcing IT onboarding during growth phases.