IT Management Articles
Short-Term, High-Impact IT Projects
Short-term, high-impact IT projects support a large user base, or the enterprise as a whole, during major technology changes.
November 3, 2025
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Lifting and Shifting Your Internal Service Desk to a Managed Service Partner
Many companies are recognizing the benefits of outsourcing their service desk operations to a managed service partner. This article explores the concept of lifting and shifting your internal service desk to a managed service partner and provides insights into evaluating the need for a partner, the process of shifting, selecting the right partner, and implementing the shift.
September 29, 2023
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