Service desk staff as they play a crucial role in mitigating the impact of a cybersecurity attack. They are often the first line of defense when it comes to identifying and responding to security incidents. Training around these events is critical to faster identification and response.
August 18, 2023Read More
It is critical to integrate the service desk into a cybersecurity incident response plan to help minimize the impact of security incidents.
April 14, 2023Read More