Data Security and Privacy Compliance: Opting for a 100% US-based service provider ensures that your data remains within the jurisdiction governed by US data protection laws, such as the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Bliley Act (GLBA), or the California Consumer Privacy Act (CCPA). This adherence to local regulations can provide a higher level of confidence in data security and privacy compliance. 

Enhanced Service Desk Availability and Expertise: A 100% US-based service provider often offers service desks staffed with professionals who understand the local business landscape, cultural nuances, and language intricacies, leading to more effective support interactions. Additionally, having a service desk located within the US ensures better alignment with your organization’s working hours, resulting in quicker response times and improved availability. Moreover, local expertise and familiarity with US-specific technologies, regulations, and industry standards enable the service desk to provide tailored solutions and guidance, ultimately enhancing the overall quality of support provided to your organization 

Reduced Risk of Data Breaches: By keeping data in-house within the US, you can minimize the risk associated with international data transfers, which could be subject to interception or breaches during transit. Additionally, working with a provider whose infrastructure is located within the US can offer better control and monitoring of security measures, reducing the likelihood of unauthorized access. 

Faster Response Time and Support: With a 100% US-based service provider, you can expect quicker response times for support and troubleshooting. Time zone compatibility and local customer service teams can lead to more efficient communication and resolution of any issues that may arise, ensuring minimal disruptions to your operations. 

Cultural and Language Compatibility: Working with a service provider based in the US can offer cultural and language compatibility, facilitating smoother communication and collaboration. Understanding nuances in language, business practices, and cultural norms can enhance the overall partnership experience and foster stronger relationships between your organization and the service provider. 

By selecting a 100% US-based service provider, you can leverage these advantages to safeguard your data, ensure regulatory compliance, and benefit from enhanced support and communication channels tailored to the US market. 

Mechdyne is a 100% US based service provider that serve clients throughout North America and in 14 countries around the world with experience in a wide variety of industries, including Healthcare, Manufacturing, Oil & Gas, Professional services, and Retail environments. 

Clients trust us with: 

  • 24×7, 365 customized Service Desk solutions 
  • Onsite and Remote Level 2 & 3 support 
  • IT Asset Management 
  • IT special projects including technology transition 
  • Complete Audio-Visual technology set up and support 

Want to learn more about Mechdyne’s 100% US Based IT Services?

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